ACCEPTABLE USE POLICY

1. Introduction

This Acceptable Use Policy ("Policy") sets out the rules for using the Luna Restaurant website at lunarestaurant.co.uk (the "Website"). This Policy applies to all visitors and users of the Website.

By using our Website, you agree to comply with this Policy. If you do not agree with any part of this Policy, please do not use the Website.

2. Purpose

The purpose of this Policy is to:

• Ensure the Website remains safe, secure, and accessible for all users
• Protect Luna Restaurant, our customers, and third parties from harm
• Prevent misuse of the Website and its services
• Comply with applicable UK laws and regulations

3. Acceptable Use

You may use our Website only for lawful purposes. You may use it to:

• Browse our menu, gallery, and information about Luna Restaurant
• Make table reservations
• Submit enquiries about private dining and events
• Contact us with questions or feedback
• Apply for career opportunities

4. Prohibited Activities

You must not use the Website in any way that causes, or may cause, damage to the Website or impairment of its availability or accessibility. The following activities are strictly prohibited:

Illegal Activities

• Using the Website for any unlawful purpose or in violation of any applicable UK law
• Using the Website to commit or facilitate criminal offences
• Transmitting material that is illegal, defamatory, or infringes intellectual property rights

Harmful Content

• Uploading or transmitting viruses, malware, or other malicious code
• Submitting content that is threatening, abusive, harassing, or hateful
• Posting false, misleading, or fraudulent information
• Submitting spam, unsolicited advertising, or promotional material

Technical Abuse

• Attempting to gain unauthorised access to the Website, server, or any connected systems
• Attempting to probe, scan, or test the vulnerability of any system or network
• Breaching or circumventing any security or authentication measures
• Interfering with or disrupting the Website's operation
• Overloading, flooding, or performing denial-of-service attacks
• Using automated systems (bots, scrapers, crawlers) without our permission
• Attempting to bypass our Cloudflare Turnstile verification

Data Misuse

• Collecting or harvesting personal data of other users
• Using the Website to send unsolicited communications to others
• Impersonating any person or entity or misrepresenting your identity

Commercial Misuse

• Using the Website for any commercial purpose without our express permission
• Copying, reproducing, or redistributing our content without authorisation
• Using our trademarks, logos, or branding without permission

5. Form Submissions

When submitting forms on our Website (reservations, enquiries, contact forms), you agree to:

• Provide accurate and truthful information
• Not submit false or misleading booking requests
• Not use forms to send spam, advertisements, or irrelevant content
• Complete the Cloudflare Turnstile verification as required
• Respect rate limits on form submissions

Abuse of our forms may result in your IP address being blocked and, in serious cases, may be reported to relevant authorities.

6. Security Measures

We employ various security measures to protect our Website and users:

• Cloudflare Turnstile: Bot protection on forms to prevent automated abuse
• Rate Limiting: Restrictions on form submissions to prevent spam
• Cloudflare Security: DDoS protection and web application firewall
• Monitoring: Logging and monitoring for suspicious activity

Attempting to circumvent these measures is a violation of this Policy and may be a criminal offence under the Computer Misuse Act 1990.

7. Consequences of Violation

If you violate this Policy, we may take any or all of the following actions at our discretion:

• Issue a warning
• Temporarily or permanently block your access to the Website
• Refuse to accept future reservations or enquiries from you
• Report the violation to relevant law enforcement authorities
• Pursue legal action to recover any losses caused by your violation

8. Reporting Violations

If you become aware of any violation of this Policy or any suspicious activity on our Website, please report it to us immediately:

• Email: info@lunarestaurant.co.uk
• Phone: 020 3621 6350

9. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, photographs, and software, is the property of Luna Restaurant or its licensors and is protected by copyright and other intellectual property laws.

You may view, download, and print content from the Website for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content without our prior written consent.

10. Links to Third-Party Websites

Our Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

11. Changes to This Policy

We may revise this Policy at any time by updating this page. The updated version will be indicated by an updated "Last updated" date. Your continued use of the Website after any changes constitutes acceptance of the revised Policy.

12. Governing Law

This Policy shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about this Acceptable Use Policy, please contact us:

• Email: info@lunarestaurant.co.uk
• Phone: 020 3621 6350
• Address: 19 Rosslyn Hill, Hampstead, London NW3 1ND